FAQs
FAQs
Shipping
Products will be shipped 3-5 days after order is placed. International orders will ship between 6-10 days, varies based on location. After order is shipped, the delivery time will be dependent on your chosen shipping option.
Extra Shipping Charge (International Orders)
If you are located outside of the USA, this is most likely an import tariff from your country. We are not responsible for paying any custom duties, import taxes, or fees. Every country is different and so we strongly advise that you research your specific country's laws before making a purchase. This way, you are not faced with an unexpected bill!
Orders
Order information can be found using order confirmation number.
Restock
Our product supply is limited and exclusive. We plan to restock every two weeks, and orders are first come, first serve basis. Follow us on Facebook and Instagram to be notified of all restocks! Social media handle: @rarexcellence
Returns
Restocking fee: 20%. We accept returns for eligible items within 30 days of purchase. Item needs to be in the exact same condition it was received in for us to accept it back. This means no signs of wear, scratches, tears, or discoloration.
Email: biz@rarexcellence.gg
Contact
Email: biz@rarexcellence.gg